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I ordered bulgari rose gold/white ceramic ring - too expensive for you to think it was not fraud, when in fact it was not.

i called 0800 901**** as i also wanted to know how long it would take. each time i called the same man ~ very, very, very *** (no problem - my brother is) BUT TOOOO MUCH attitude.

So upset as i buy Hogan shoes etc from you and the ladies are sweet. Never again, you cannot have people like that represeting your company !!!!!

Customer is King and will always be happy with a nice person - it is very simple!

Kate McDowell-Foord

Location: Manchester, England

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What an over the top, rude customer. Assuming customer is king can lead some grandiose customers to think they can treat customer service people badly.

If you are polite with customer service people they will be lovely and helpful too. If you are bullying and rude, you will receive an entirely different level of service.

Oh, and describing people as sweet is incredibly patronising. Get a life and stop being so nasty.

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