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Raffaello Network is surely some sort of a fraud!!! The same issue as published with the previous customers have happened with me in the past on two occasions!!! Yes I do have a copy of the mail transcripts and they are shocking!! In one of the mails I was actually...
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#1047936
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I purchased a pair of shoes online with this company for $699 AUD + $16.12 shipping. I requested a receipt to confirm payment and purchase and they informed me that I had been charged/had a hold on my card for the US$ amount which was over $1000. When I queried this,...
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1.0
#895030
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I ordered a Moncler jacket that stated it was in stock. Shortly after ordering the item I received an email stating the item was in fact not in stock. Obviously in the mean time they gladly took my money. I was told I would get a refund and I have not. It has now been...
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1.8
Abingdon, England
#844452
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Raffaello Network - No complaints

Raffaello Network
#1159016
4.3
Details
Order confirmed immediately, contacted again in a very reasonable timeframe to let me know that the item was no longer available and refund processed without delay. I will use the site again.
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Raffaello Network - Rafaello Network is a fraud

Raffaello Network
#1147895
1.0
Details
I place two orders. American Express and PayU confirmed that they received my payment however I can’t contact to Rafaello Network by Whatsapp, Facebook, e-mail, chat and phone.
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Advertised vs Delivered
Customer service
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Raffaello Network - Dsquared Jeans Review from Brussels, Brussels Hoofdstedelijk Gewest
Raffaello Network - Dsquared Jeans Review from Brussels, Brussels Hoofdstedelijk Gewest
1/2

Raffaello Network - Dsquared Jeans Review from Brussels, Brussels Hoofdstedelijk Gewest

Raffaello Network
#584561
1.2
Details
I order 3 dsquared jeans (cheap price) i received the mail confirmation. After 3 days i receive a mail that they made an error on the price ans they cancel my order! in the titel they say that the product was not longer available! ! LYER They really dont care about the customer satisfaction !!!! i Will never use this site again! !
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Do not use Raffaello Network. They are insecure. I never use my credit card online and I used it once to buy from Raffaello Network. A few days later my credit card was used in New York and Birmingham. They may be cheap but it's not worth it if your credit card ends up...
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Anonymous
Anonymous

Yes this happened to me a few weeks ago. They used my card details in China!! Kept taking money then putting some back but obviously less each time then the amount went up and...

#785969
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Really a terrible shopping experience. I tried to contact raffaello network customer website service twice regrading my order 779352 while by now no one has replied to me and give me any explanation. I placed two pairs of shoes on 29 December and I was told SW boots is...
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1.7
#766011
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I have been purchasing online for many years and this is by far the worst experience. On the 17th July l placed an order for two pairs of shoes and l received a confirmation email of payment deducted from my account. After this it took Raffaello nine days to inform me...
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Manly, New South Wales
#673173
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I am so sick of a similar issue except im not getting any luck getting a refund from them. I ordered a Fendi handbag from Rafaello Network on 17 Jan 2015 the money of almost 8,000aed was debited from my debit card immediatly. Two weeks later I still hadnt received my...
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Anonymous
Tee

Did you check with your bank? Your bank is the responsible side as they have full control on your account and they can unhold the amount. Im a former banker and your bank is t...

1.5
#595546
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I ordered a pair of G Star Arc 3D jeans for $60. Regular retail is $280. Too good to be true? yes. Paid Jan 18 with two day shipping promised from Europe. Two weeks later no emails, no item, nothing so I called and got a busy signal. I eventually got Dawn on their...
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#591046
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I ordered bulgari rose gold/white ceramic ring - too expensive for you to think it was not fraud, when in fact it was not. i called 0800 9012975 as i also wanted to know how long it would take. each time i called the same man ~ very, very, very *** (no problem - my...
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Anonymous
Anonymous

What an over the top, rude customer. Assuming customer is king can lead some grandiose customers to think they can treat customer service people badly. If you are polite with ...

#490585
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Contact Raffaello Network

Mailing Address:
Raffaello.com di Alberto Vico & C. sas
Piazza San Carlo 206
Turin, Piedmont 10121
Italy
Phone:
(888) 878-3327
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Raffaello Network - Misleading shipping info so far
Raffaello Network - Misleading shipping info so far
I placed order online on Monday, RAFFARLLO NETWORK web page showed the shipping method was UPS 2 day air, and charged $14.95. However, the order shipment tacking link shows that it will arrive on next Monday via FedEx. When I contacted their customer service, there was...
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Anonymous
Jondo

Had the same issue with Dawn, very rude useless someone. I would suggest to give him a better training.

#403098
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