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  • Feb 15
  • Footwear and Clothing
  • Dubai, Dubai
  • Fendi Handbag
  • 111
  • REVIEW RATING 4/5

I am so sick of a similar issue except im not getting any luck getting a refund from them. I ordered a Fendi handbag from Rafaello Network on 17 Jan 2015 the money of almost 8,000aed was debited from my debit card immediatly. Two weeks later I still hadnt received my order So i emailed querying the problem with delivery. A few days later I received a email to say unfortunately the handbag was... Read more

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  • Feb 05
  • Footwear and Clothing
  • Brooklyn, New York
  • G Star Jeans
  • 123
  • REVIEW RATING 4/5

I ordered a pair of G Star Arc 3D jeans for $60. Regular retail is $280. Too good to be true? yes. Paid Jan 18 with two day shipping promised from Europe. Two weeks later no emails, no item, nothing so I called and got a busy signal. I eventually got Dawn on their online chat. She explained my item was coming from a boutique somewhere in Europe. From what I was told Raffaello does not keep... Read more

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  • Jan 20
  • Footwear and Clothing
  • Brussels, Brussels Hoofdstedelijk Gewest
  • Dsquared Jeans
  • 114
  • REVIEW RATING 5/5
Raffaello Network - Review about Dsquared Jeans from Brussels, Brussels Hoofdstedelijk Gewest
1 of 2

I order 3 dsquared jeans (cheap price) i received the mail confirmation. After 3 days i receive a mail that they made an error on the price ans they cancel my order! in the titel they say that the product was not longer available! ! LYER They really dont care about the customer satisfaction !!!! i Will never use this site again! ! Read more

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  • May 27, 2014
  • Professional Services
  • Manchester, England
  • Staff
  • 882
  • REVIEW RATING 5/5

I ordered bulgari rose gold/white ceramic ring - too expensive for you to think it was not fraud, when in fact it was not. i called 0800 9012975 as i also wanted to know how long it would take. each time i called the same man ~ very, very, very *** (no problem - my brother is) BUT TOOOO MUCH attitude. So upset as i buy Hogan shoes etc from you and the ladies are sweet. Never again, ... Read more

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  • Apr 24, 2013
  • Online Shopping
  • Houston, Texas
  • Shoes
  • 1
  • 1
  • 646
  • REVIEW RATING 5/5
Raffaello Network - Misleading shipping info so far
1 of 2

I placed order online on Monday, RAFFARLLO NETWORK web page showed the shipping method was UPS 2 day air, and charged $14.95. However, the order shipment tacking link shows that it will arrive on next Monday via FedEx. When I contacted their customer service, there was no one answered phone call, and Representative Dawn was very rude and unprofessional during live chat. He told me customer should... Read more

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  • Feb 25, 2013
  • Footwear and Clothing
  • Prada Shoes
  • 1
  • 1
  • 1055
  • REVIEW RATING 4/5

I ordered 2 pair of Prada ballerina flats from Raffaello. There was no difference or savings in the pricing of the shoes vs buying them from a store like DSW, Saks or Neiman Marcus, etc. I ordered the shoes from Raffaello because I couldn't find this particular Prada style/color anywhere else. The shoes I received were let's say "very questionable" in their authenticity and I have numerous other... Read more

Was this review helpful? 4 23

  • Jan 03, 2013
  • Luxury / Jewelry
  • San Francisco, California
  • Baraka Br20040 Bracelet
  • 432
  • REVIEW RATING 5/5

Raffaello-network ... Placed an order on 12-9-12, got authorization on my card. Product was supposed to arrive in 15-20 days as per instructions on their website. During all this time they were holding couple of thousand of my money. Representative Dawn was very rude and unprofessional. Today, 1-3-12 while inquiring about order status was told it'll take another 15-20 days. This company should... Read more

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  • Apr 12, 2010
  • Internet
  • Reston, Virginia
  • 5
  • 5
  • 372
  • REVIEW RATING 2/5

Ties ordered for Christmas gifts never received. Original order had 4 ties; three separate delivery addresses. None of the receiptents ever received ties. I contacted "live support" and was told to check back in 20 days. After that "live support" said I had to talk with Paolo from the company. He provided me with the same Incorrect tracking numbers. Said I needed to file claim with DHL. ... Read more

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  • Sep 18, 2008
  • Supermarkets and Malls
  • Danville, California
  • Prada Shoes
  • 4
  • 4
  • 433
  • REVIEW RATING 2/5

I had purchased 2 pairs of the same Prada shoes in different colors. They were thong type sandals. Both pairs broke - the thong part came completely out of the sole (a clear defect in the design of the shoe itself). People do not expect to pay nearly $400 for a pair of shoes and then have them break. It was the first time I had worn one of the pairs. I returned the first pair (at my shipping cost... Read more

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